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| 课件分类：人力资源课件下载 上传时间：2006/5/8 13:10:10 |
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| Skills of Interviewing Domain Key skill & activity for managers & HRM Interpersonal communication Cognition/information processing Perception (selective) Problem-analysis & decision-making (managerial behaviour) Interview Experience What is the best & worst experience that you have had As an interviewer As an interviewee What made these experiences – best/worst? What would have prevented & improved the worst experience? The interview More than just a conversation "…. A specialist form of two-way communication conducted for a task-related purpose." (Whetton 1995) Expectations and propositions Information generated via the interview process provides data for decision-making Training enhances performance – both as an interviewer and interviewee Types of interview Research/information gathering Selection Counselling/support Appraisal Development Complaint/grievance Disciplinary Exit |
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